Your eClinicalWorks reports, turned into a KPI dashboard on your own PC.

Practice KPIs reads the report files you already export from eClinicalWorks and shows you how your practice is doing: visits, collections, denials and more, month by month. Everything runs on your own computer. Patient data never leaves it.

After the download: double-click the file. Windows may say "Windows protected your PC". That is normal for a new program: click More info, then Run anyway.

Your data stays with you

The app works on files on your PC. It does not upload patient data. The only thing it sends home is a small check-in: a random install number, the version, your practice names, the size of your data store and which add-ons are on.

Plain numbers, not guesses

Every number comes from your own files. It is decision support, not billing, coding or medical advice.

One licence per practice

If you let your licence lapse, the app goes read-only. You are never locked out of your own numbers.

Before you download

Please read the terms, then fill in the form. Open the terms in a new tab.

Template, not reviewed by a lawyer. Version 2026-10-06.

Terms of use and licence for Practice KPIs

These terms are an agreement between Clinihealth LLC, a Georgia limited liability company based in Atlanta, Georgia ("we", "the software vendor") and the person or practice that downloads and uses Practice KPIs ("you", "the practice"). By ticking "I agree" when you download, and again the first time you open the app, you accept them. If you accept for a practice, you confirm you are authorised to do so.

1. What Practice KPIs is

Practice KPIs is a program that runs on your own Windows PC. It reads the report files you export from your eClinicalWorks system and turns them into charts and tables about how your practice is doing.

2. Decision support only

Practice KPIs is decision support. It is not billing advice, coding advice, legal advice or medical advice, and it does not replace your billing staff, your coders, your accountant or your clinical judgment. Every number in it comes from the files you give it. If a file is wrong, incomplete or exported with the wrong settings, the numbers will be wrong too. Check anything important against your source system before you act on it.

3. Your data stays yours, and stays on your PC

You own your data. The reports you import, and everything the app builds from them, are stored on your own PC. We do not receive, copy or store your patient data. We cannot see it and we cannot recover it for you, so please keep your own backups.

4. What the app sends us

The app does not upload patient data. It sends one small message when it starts and about once a day while it is open. The message holds exactly these fields and nothing else:

  • a random install number made by the app on your PC
  • the app version
  • the download code from your installer file name, which links the install to your download
  • the terms version you accepted, and when you accepted it
  • the number of your licence, if you have one
  • the names of the practices you have set up in the app
  • the size of your data store in megabytes
  • the add-ons that are switched on

It never sends rows, patient names, patient counts, file names, folder paths or error text. When you download, our website also records your email, your name, the terms version and the time. See the privacy page for how we use these.

5. Your licence

We grant you a personal, non-exclusive, non-transferable licence to install and use Practice KPIs, one licence per practice, for the practices named on your licence. You may install it on the PCs you need for those practices. You may keep copies of your own data and exports for as long as you like.

6. What you may not do

You may not reverse engineer, decompile or take apart the app, remove its licence checks, copy it for use by other practices or companies, sell it, rent it or share your licence. You may not use it to break the law.

7. Fees and add-ons

Fees are per practice, per month, as agreed with you. A custom add-on is sold separately at the price agreed with you before it is switched on. Fees are charged to the payment card on the billing group your practice belongs to. You can move a practice to a different card by asking us.

8. If your licence lapses

If a licence runs out and is not renewed, there is a grace period of 14 days in which everything keeps working. After that the app becomes read-only: every page and every export still works, so you can always see and take out your own numbers. You are never locked out of your data. Importing new data and installing updates stop until the licence is renewed.

9. Updates

We may release updates to fix problems and add features. An update installs over the app and never touches your practice data, which is stored outside the program folder. Your add-ons stay switched on after an update.

10. Other companies' names

Practice KPIs is not affiliated with, endorsed by or supported by eClinicalWorks. eClinicalWorks is a trademark of its owner. CPT is a registered trademark of the American Medical Association. Practice KPIs shows code numbers only, never the text of the CPT code descriptions.

11. No warranty

Practice KPIs is provided "as is". To the fullest extent the law allows, we give no warranty that it is error-free or fit for a particular purpose, and we do not promise that its numbers are complete or correct for your decisions.

12. Limit of our liability

To the fullest extent the law allows, our total liability to you for anything arising from the app or these terms is limited to the fees you paid us in the 12 months before the event. We are not liable for lost profit, lost data, or indirect or consequential loss.

13. Ending this agreement

You can stop at any time by uninstalling the app. We may end your licence if you break these terms. Sections 3, 10, 11 and 12 continue after the agreement ends.

14. Changes to these terms

We may update these terms. When the terms version changes, the app asks you to accept the new version before you go on. The version and date you accepted are recorded.

15. Business associate agreement

If you are a covered entity under HIPAA and want a business associate agreement, one is on the BAA page. Because the app keeps patient data on your PC and we never receive it, we expect not to handle protected health information on your behalf; the agreement is there for completeness.

16. Governing law and contact

These terms are governed by the laws of the State of Georgia. Questions go to the contact address on our website.